FAQs
What is Tu Travel?
Tu Travel is a travel agency dedicated to promoting sustainable tourism in Colombia, with a special focus on Cali and the Pacific region. We offer unique travel experiences that emphasize cultural immersion, environmental conservation, and community empowerment.
What is sustainable tourism?
Sustainable tourism involves traveling in ways that minimize negative impacts on the environment and local communities while maximizing benefits. It includes practices like reducing waste, supporting local economies, and respecting cultural heritage.
What types of tours do you offer?
We offer a variety of tours, including cultural immersion experiences in Colombia, eco-tours in all regions, community-based tourism, and adventure activities. Each tour is designed to highlight Colombia’s natural beauty and cultural richness while promoting sustainability
How can I book a tour with Tu Travel?
You can book a tour through our website by visiting the «Tours» section, selecting your preferred package, and following the booking instructions. You can also contact us directly via phone or email for personalized assistance.
What measures do you take to ensure sustainability?
We implement various measures such as minimizing waste, using eco-friendly transportation, supporting local businesses, and engaging with community projects. We also educate our travelers on sustainable practices to ensure a positive impact.
Do you offer customized travel experiences?
Yes, we offer customized travel experiences tailored to your interests and preferences. Whether you are looking for a specific adventure, cultural experience, or eco-tour, we can design a personalized itinerary for you.
How do your tours benefit local communities?
Our tours are designed to empower local communities by creating jobs, supporting local businesses, and investing in community projects. We collaborate with local guides and artisans to ensure that tourism revenues benefit the residents.
What should I pack for my trip?
We recommend packing light, comfortable clothing suitable for the climate, sturdy walking shoes, eco-friendly toiletries, a reusable water bottle, and any personal medications. Specific packing lists will be provided based on the tour you choose.
Is it safe to travel in Colombia?
Yes, Colombia is generally safe for travelers. We prioritize your safety by working with experienced local guides, providing detailed safety briefings, and ensuring that all activities comply with safety standards.
How can I contribute to sustainability during my trip?
You can contribute by following eco-friendly practices such as reducing waste, respecting local cultures and wildlife, supporting local businesses, and participating in community projects. We provide guidelines and tips to help you travel responsibly.
What is your cancellation policy?
Our cancellation policy varies depending on the tour package. Please refer to the specific terms and conditions provided during the booking process or contact our customer service for detailed information.
How do you support biodiversity conservation?
We support biodiversity conservation by partnering with local environmental organizations, promoting eco-friendly activities, and educating travelers about the importance of protecting natural habitats. A portion of our proceeds also goes to conservation projects.
Do you offer group discounts?
Yes, we offer discounts for groups. Please contact us with your group details, and we will provide you with a customized quote.
Can I travel with children?
Absolutely! Many of our tours are family-friendly and offer educational and fun activities suitable for children. Please let us know if you are traveling with children so we can tailor the experience to their needs.
What languages are the tours conducted in?
Our tours are primarily conducted in Spanish and English. If you require a guide who speaks another language, please let us know in advance, and we will do our best to accommodate your request.
